REFUNDS
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 30 days for a full refund - no questions asked. Sorry we cannot refund freight charges on delivery and return of goods.
GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product to us for assessment.
METHOD OF REFUNDS
VectorTec will process the refund in the same method in which the product was purchased. Credit Card, Check, or PayPal.
HOW TO MAKE A RETURN
To Initiate a return, log into your account at "My Account " and view details of the order in question. In the details of the order, click the button labeled "Add New RMA" and follow the instructions. You may return/exchange part of the order or the entire contents. |
